Privacy Policy
Last updated: 10/3/2025
1. Introduction
TailorCV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume optimization service.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us, such as:
- Name and email address when you create an account
- Resume content and job descriptions you upload
- Payment information (processed securely through Stripe)
- Communications with our support team
- Feedback and survey responses
2.2 Usage Information
We automatically collect certain information about your use of our Service:
- Device information (IP address, browser type, operating system)
- Usage patterns and feature interactions
- Performance data and error logs
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI-powered resume optimization services
- Process payments and manage your account
- Communicate with you about your account and our services
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve our algorithms
- Ensure security and prevent fraud
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers who assist us in operating our Service:
- Cloud hosting providers (AWS, Vercel)
- Payment processors (Stripe)
- Analytics services (Vercel Analytics)
- Email delivery services
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Account information: Until you delete your account
- Resume data: Until you delete it or your account is closed
- Usage data: Up to 2 years for analytics purposes
- Payment records: As required by applicable laws
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your information
- Objection: Object to certain processing activities
To exercise these rights, please contact us at tailorcv.ai@gmail.com.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our Service
- Improve performance and user experience
- Provide personalized content
You can control cookie settings through your browser, but disabling cookies may affect Service functionality.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: tailorcv.ai@gmail.com
Data Protection Officer: tailorcv.ai@gmail.com
Response Time: We aim to respond within 5 business days